Privacy Policy

Last updated: 5 September 2026

AGM Property Gest, Lda. respects the privacy of its clients, prospective clients, partners and users of this website, and is committed to processing personal data lawfully, fairly, transparently and securely.

This Privacy Policy explains how we collect, use, retain and protect personal data, as well as the rights of the individuals to whom that data relates.

The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 of 27 April 2016 — the General Data Protection Regulation (“GDPR”) —, with Portuguese Law no. 58/2019 of 8 August, and with other applicable legislation.

1. Data controller

The controller responsible for the processing of personal data is:

AGM Property Gest, Lda.
Company Registration Number (NIPC) 518010643
Real estate agency — licence AMI 26321
Rua dos Gladíolos 52, R/C Drt.
2870-315 Montijo
Portugal
Email: geral@agm-imobiliaria.pt

For any question relating to the protection of your personal data, or to exercise your rights, you may contact us at the email address above.

2. Personal data we may collect

Depending on how you interact with AGM, we may process, namely, the following personal data:

• name;
• phone number;
• email address;
• the content of messages or requests sent through the website;
• information about properties you wish to sell, buy or rent;
• information needed to arrange viewings or to value a property;
• property search preferences;
• identification, tax, professional or contact details needed to enter into and perform contracts;
• documentation and information needed to comply with the legal obligations applicable to real estate brokerage activity;
• data relating to representatives, attorneys, beneficial owners or other parties involved in a real estate transaction, where applicable;
• preferences relating to receiving marketing communications or property alerts;
• technical data needed for the operation and security of the website, such as IP address, date and time of access, browser type or similar information, where collected by the systems used to host and secure the website.

AGM seeks to limit the collection of personal data to what is strictly necessary for each purpose.

3. How data is collected

Personal data may be collected:

• directly from the data subject;
• through the forms available on this website;
• by email, phone or other means of contact;
• in person;
• in the course of providing real estate brokerage services;
• in connection with viewings, offers, contracts or real estate transactions;
• through documentation provided by the data subject or by other parties legitimately involved in a transaction;
• through public sources or legally authorised entities, when necessary and permitted by law.

Where a person provides AGM with personal data relating to third parties, they must ensure they are entitled to do so.

4. Purposes and legal bases

Personal data may be processed for the following purposes:

a) Responding to enquiries and requests for information

This includes requests made through the website, email, phone or other means, namely requests about properties, arranging viewings or answering questions. Legal basis: pre-contractual steps taken at the data subject’s request and, where applicable, AGM’s legitimate interest in responding to communications addressed to it.

b) Property valuation and listing

Data provided by owners or prospective clients may be used to assess a property, contact the interested party and prepare a possible brokerage relationship. Legal basis: pre-contractual steps and, where applicable, performance of a contract.

c) Provision of real estate brokerage services

This includes managing sale, purchase, rental and listing processes, promotion, viewings, presenting offers, and other acts related to AGM’s activity. Legal basis: performance of a contract and pre-contractual steps.

d) Compliance with legal obligations

AGM is subject to various legal obligations specific to the real estate activity, including tax, accounting, regulatory and anti-money laundering / counter-terrorist financing obligations. To comply with these obligations, identification data and other legally required information may be requested and processed. Legal basis: compliance with AGM’s applicable legal obligations.

e) Administrative, accounting and legal management

Data may be used for invoicing, contract management, accounting, record-keeping, collection of amounts due, exercising or defending legal rights, and responding to competent authorities. Legal basis: compliance with legal obligations, performance of a contract, and AGM’s legitimate interest in managing and defending its activity and its rights.

f) Property alerts, news and marketing communications

Where the data subject has expressly given consent, AGM may use the email address or other contact details to send information about new properties, opportunities or other marketing content. Legal basis: consent. Consent may be withdrawn at any time, without affecting the lawfulness of processing carried out before its withdrawal.

g) Operation, security and protection of the website

Technical data strictly necessary to ensure the security, availability, operation and protection of the website against misuse or unlawful use may be processed. Legal basis: AGM’s legitimate interest in protecting its systems, website and information.

5. Mandatory or optional nature of the data

Data marked as mandatory in the forms, or requested in the context of a contractual relationship, is necessary for AGM to respond to the request, provide the intended service, or comply with its legal obligations.

If the necessary data is not provided, it may not be possible to proceed with the request, enter into or perform a given contract, or carry out a given transaction.

Giving consent to receive marketing communications or property alerts is optional and does not affect access to AGM’s other services.

6. Recipients of personal data

Personal data may be made available, to the extent strictly necessary, to entities that provide services to AGM, namely:

• website hosting and technology infrastructure providers;
• providers responsible for processing online forms;
• email and communications service providers;
• software or management system providers;
• IT and security service providers;
• accountants, auditors, consultants, lawyers or other professionals bound by confidentiality duties.

In the context of a real estate transaction, data may also be disclosed, where necessary, to entities such as:

• notaries, lawyers, solicitors or land registry offices;
• banking institutions or other parties involved in the process;
• public, administrative, tax, police or judicial authorities;
• IMPIC — the Portuguese Institute for Public Procurement, Real Estate and Construction Markets;
• other entities where disclosure is required by law or necessary to carry out the transaction requested by the data subject.

Providers that process data on AGM’s behalf are subject to the legal and contractual obligations applicable to the protection of personal data.

AGM does not sell personal data to third parties.

7. Website hosting and Netlify

This website uses technology infrastructure provided by Netlify, including services related to website hosting and, where applicable, the processing of forms submitted through the site.

When a user submits a form through the website, the information may be processed through Netlify’s technology infrastructure before being made available to AGM.

The use of these services may involve the processing of certain technical data and of the data voluntarily entered into the forms.

8. International data transfers

Some of the technology providers used by AGM may process personal data outside the European Economic Area.

Whenever an international transfer of personal data takes place to a country for which the European Commission has not issued an adequacy decision, AGM will seek to ensure that the legally required safeguards are used, namely standard contractual clauses approved by the European Commission or another valid mechanism provided for under the GDPR.

Netlify states that it uses legally recognised mechanisms for international transfers, including, where applicable, the EU-U.S. Data Privacy Framework and standard contractual clauses.

Data subjects may request further information about the applicable safeguards at geral@agm-imobiliaria.pt.

9. Retention period

Personal data is retained only for as long as necessary for the purpose for which it was collected, without prejudice to retention periods required by law. In particular:

Enquiries or requests for information: data is kept for as long as necessary to handle the request and, as a rule, for a maximum of 24 months after the last contact, unless a contractual relationship is established in the meantime or there is another basis for retaining it.

Alerts and marketing communications: data is processed for as long as the data subject’s consent remains in place, and may be withdrawn at any time.

Contractual relationships and real estate transactions: data is retained for the duration of the relationship and afterwards for the periods necessary to comply with legal, tax, accounting or regulatory obligations, or to defend legal rights.

Prevention of money laundering and terrorist financing: documents and records subject to a legally mandatory retention period are kept for the period set out in applicable legislation, namely for 7 years, where that period applies.

Once the retention period has ended, data will be deleted or anonymised, unless its retention continues to be required or permitted by law.

10. Security and confidentiality

AGM adopts appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised disclosure or access.

Access to data is limited to the people and entities that need it to perform their duties or to provide the contracted services.

Despite the measures adopted, no electronic transmission or storage system can guarantee absolute security, so users should also take appropriate steps to protect their own communications and devices.

11. Rights of data subjects

Under applicable law, data subjects may, depending on the circumstances, exercise the following rights:

• the right to access their personal data;
• the right to rectify inaccurate or incomplete data;
• the right to erasure of data, where legally applicable;
• the right to restrict processing;
• the right to object to processing;
• the right to data portability, where applicable;
• the right to withdraw consent at any time for processing based on consent;
• the right to lodge a complaint with the competent supervisory authority.

The exercise of certain rights may be limited where the retention or processing of data is necessary to comply with a legal obligation or to exercise or defend legal rights.

Requests to exercise these rights should be sent to: geral@agm-imobiliaria.pt

AGM may request additional information where needed to confirm the requester’s identity and to prevent the improper disclosure of personal data.

12. Complaints to the CNPD

Without prejudice to contacting AGM beforehand to clarify or resolve any question, data subjects have the right to lodge a complaint with the Portuguese supervisory authority: the Comissão Nacional de Proteção de Dados — CNPD (the Portuguese National Data Protection Authority).

13. Automated decisions and profiling

AGM does not use the data collected through this website to take decisions based solely on automated processing which produce legal effects concerning the data subject or similarly significantly affect them.

14. Cookies

The website uses cookies strictly necessary for it to function and to remain secure, which do not require consent.

With your prior consent, given through the banner shown on the website, audience analytics cookies (Google Analytics) may also be used, helping AGM understand how the website is used — for example, the number of visitors or the most-visited pages. This information is processed in aggregate form and is not used to identify you personally.

No advertising, marketing or remarketing cookies are used.

You may withdraw your consent at any time by deleting the cookies stored in your browser or by contacting us at geral@agm-imobiliaria.pt.

Should other tools involving non-essential cookies be implemented in the future, this Policy will be updated.

15. Links to third-party websites and platforms

AGM’s website may contain links to third-party websites or services, namely social media, WhatsApp, external platforms or other services.

When you access those platforms, the processing of personal data also becomes subject to the policies and terms of the respective entities.

AGM is not responsible for the privacy practices of external websites or services it does not control.

16. Changes to this Privacy Policy

AGM may update this Privacy Policy whenever necessary as a result of legislative, regulatory, technological changes or changes to the services provided.

The most recent version will always be available on this website, indicating the relevant update date.